Privacy Policy

Who we are

This policy explains how Tiravya Global Trade LLP(“Tiravya”, “we”, “us”) handles information collected through this website. Our registered office is Plot No. 29, Second Street, Pandiyan Nagar, Vettuvankeni, ECR, Chennai – 600115, Tamil Nadu, India. You can contact us at ashwin@tiravya.com.

Information you submit

When you use the contact form or email us, you may provide business contact details (name, company, email, phone, country, website) and information about your commercial requirement (product, target market, estimated order value and your message). We do not ask for, and request that you do not submit, highly sensitive personal or financial information.

Purpose of processing

We use the information you submit to:

• Review and respond to your enquiry
• Assess the commercial fit of a potential engagement
• Communicate with you about your requirement
• Maintain a record of our correspondence

We do not sell your information, and we do not use it for third-party advertising.

Contact and enquiry handling

Enquiries are reviewed by Tiravya and answered by email or by the contact details you provide. Submitting an enquiry does not create an agency, brokerage or contractual relationship.

Service providers

This website is hosted, and form submissions are processed, by our hosting and form-handling provider (currently Netlify). These providers process data on our behalf to deliver the website and forward submissions to us.

Cookies and tracking

This website does not use advertising cookies, analytics or third-party tracking. Only technically necessary functionality is used to serve the site.

Security

We use reasonable technical and organisational measures to protect the information you submit, including transport encryption (HTTPS) and restricted access to enquiry data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention

We keep enquiry information for as long as needed to handle your enquiry and any resulting commercial discussion, and afterwards only as long as reasonably necessary for record-keeping and legal purposes.

Cross-border communication

Because Tiravya facilitates international trade, your information may be transferred to and processed in countries other than your own, including India, in the course of responding to your enquiry and coordinating opportunities.

Your choices and rights

You may request access to, correction of, or deletion of the information you have submitted, and you may ask us to stop contacting you at any time, by emailing ashwin@tiravya.com. Applicable law may give you additional rights.

Updates

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Material changes will be reflected on this page.

Contact

Questions about this policy can be sent to ashwin@tiravya.com.